Returns

At Belhamel, we value your satisfaction and offer a flexible return policy. Here are the key points:

Time Frame

You have up to 30 days from the date of delivery to decide if you want to return a product for a refund or exchange.

Initiating a Return

To start the return process, please visit our contact page and complete the necessary form.

Deadline for Return

Once you've informed us of your decision to return an item, please ensure that it is sent back no later than 14 days from that date.

Condition of Returned Items

Products must be returned in their original packaging, remain sealed, and be in an unused state. We can only process refunds or exchanges for items that meet these conditions.

Refunds

Upon receiving the returned goods in their original condition, we will refund the original purchase price.

Exchanges

If you request an exchange, the replacement product will be dispatched once we've received and inspected the returned item.

Non-Refundable Items

Please be aware that damaged, incomplete, or contaminated items, which cannot be resold, will not be accepted for returns, and no refund or exchange will be offered for such items.