FREQUENTLY ASKED
QUESTIONS

FREQUENTLY ASKED QUESTIONS

PRE-ORDERS

What are the benefits of pre-ordering?

What are the benefits of pre-ordering?

What are the benefits of pre-ordering?

When will I be charged for my pre-order?

When will I be charged for my pre-order?

When will I be charged for my pre-order?

When will my pre-order ship?

When will my pre-order ship?

When will my pre-order ship?

What happens if there’s a delay in production?

What happens if there’s a delay in production?

What happens if there’s a delay in production?

Can I track the progress of my pre-order?

Can I track the progress of my pre-order?

Can I track the progress of my pre-order?

Does the pre-order price include shipping?

Does the pre-order price include shipping?

Does the pre-order price include shipping?

Can I change my address after placing a pre-order?

Can I change my address after placing a pre-order?

Can I change my address after placing a pre-order?

Delivery

What countries do you ship to?

What countries do you ship to?

What countries do you ship to?

How long will it take for my order to be delivered?

How long will it take for my order to be delivered?

How long will it take for my order to be delivered?

What are the shipping fees?

What are the shipping fees?

What are the shipping fees?

Are import taxes and customs fees included in the price?

Are import taxes and customs fees included in the price?

Are import taxes and customs fees included in the price?

How can I track my order?

How can I track my order?

How can I track my order?

What should I do if there's a problem with my delivery?

What should I do if there's a problem with my delivery?

What should I do if there's a problem with my delivery?

technicals

How do I adjust the time on my watch?

How do I adjust the time on my watch?

How do I adjust the time on my watch?

How can I remove or adjust bracelet links?

How can I remove or adjust bracelet links?

How can I remove or adjust bracelet links?

How do I adjust the bracelet clasps?

How do I adjust the bracelet clasps?

How do I adjust the bracelet clasps?

How do I use the bezel for timing?

How do I use the bezel for timing?

How do I use the bezel for timing?

What are the care instructions for dive watches?

What are the care instructions for dive watches?

What are the care instructions for dive watches?

How should I clean my watch?

How should I clean my watch?

How should I clean my watch?

returns

What is the return policy?

What is the return policy?

What is the return policy?

How long does it take to process a refund?

How long does it take to process a refund?

How long does it take to process a refund?

warranty

What does the warranty cover?

What does the warranty cover?

What does the warranty cover?

How do I claim the warranty?

How do I claim the warranty?

How do I claim the warranty?

How long is the warranty valid?

How long is the warranty valid?

How long is the warranty valid?

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© 2024 BELHAMEL

All rights reserved.

© 2024 BELHAMEL

All rights reserved.

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